Contact information

At VALORIUM FORGE, we prioritize the craft and the collector. Whether you have an inquiry regarding a commissioned piece, an existing order, or technical specifications, our command center is ready to assist.

Direct Correspondence

For the fastest response regarding order updates, shipping, or forging timelines, please reach our dedicated support team:

Operational Hours

Our master smiths and support staff operate during the following hours to ensure every blade meets the Sovereign Standard:

  • Monday – Friday: 9:00 AM – 6:00 PM (EST)

  • Saturday – Sunday: Closed for Forging & Maintenance

Order Inquiries

If you are contacting us regarding an existing order, please include your Order Number (e.g., #VF1234) in the subject line.

  • Note on Timelines: Please remember that all pieces are Forged to Order. We kindly ask that you refer to our Shipping Policy regarding the 10-30 business day crafting window before inquiring about delivery status.

  • Photo Submissions: For returns or damage reports, please attach clear photo/video evidence within 5 days of delivery as per our policy.